Please reach out to us first at support@reconkitco.com<\/strong> if something’s wrong with your order \u2014 we resolve nearly all issues within 48 hours, and a direct refund from us is faster and simpler than a card-network chargeback.<\/p>\n If your order arrives damaged, contact us within 7 days of delivery with a photo of the damage. We’ll ship a replacement at no charge or issue a full refund \u2014 your choice.<\/p>\n Contact us within 7 days of delivery. We’ll cover return shipping and send the correct item, or refund in full.<\/p>\n Because these are sterile lab supplies, we do not accept returns of unopened product. If you ordered something you can’t use, contact us \u2014 we may be able to help with store credit toward a different SKU.<\/p>\n Filing a chargeback before contacting support can delay resolution significantly, so please give us a chance to make it right first.<\/p>\n If a bank payment is reversed by the originating bank after we’ve shipped, we’ll issue store credit for the order value while we work with you to resolve the underlying bank issue.<\/p>\n Questions: support@reconkitco.com<\/strong><\/p>\n","protected":false},"excerpt":{"rendered":" Recon Kit Co. \u2014 Refund Policy Please reach out to us first at support@reconkitco.com if something’s wrong with your order \u2014 we resolve nearly all issues within 48 hours, and a direct refund from us is faster and simpler than a card-network chargeback. Damaged or defective items If your order arrives damaged, contact us within […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":103,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-21","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/reconkitsco.com\/index.php?rest_route=\/wp\/v2\/pages\/21","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/reconkitsco.com\/index.php?rest_route=\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/reconkitsco.com\/index.php?rest_route=\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/reconkitsco.com\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/reconkitsco.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=21"}],"version-history":[{"count":1,"href":"https:\/\/reconkitsco.com\/index.php?rest_route=\/wp\/v2\/pages\/21\/revisions"}],"predecessor-version":[{"id":28,"href":"https:\/\/reconkitsco.com\/index.php?rest_route=\/wp\/v2\/pages\/21\/revisions\/28"}],"wp:attachment":[{"href":"https:\/\/reconkitsco.com\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=21"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}Damaged or defective items<\/h3>\n
Wrong item received<\/h3>\n
Change of mind<\/h3>\n
Card chargebacks<\/h3>\n
ACH \/ bank returns (when applicable)<\/h3>\n